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Frequent questions
Do I need an appointment, or can I just drop in for service?
While we welcome walk-ins for minor repairs, we highly recommend scheduling an appointment. This helps us ensure that a technician is ready to assist you and that any required parts are on hand. Simply give us a call or use our contact form to request a service appointment.
What types of RVs do you service?
We work on all types of recreational vehicles—motorhomes, fifth wheels, travel trailers, camper vans, and more. Whether you drive a Class A luxury coach or pull a small teardrop trailer, our technicians are trained and ready to help.
Do you offer mobile repair services?
Unfortunately we do not offer mobile repair services at the moment.
Will you work with my insurance or warranty company?
We’re experienced in working with insurance and warranty providers. Just bring in your insurance details or extended warranty information, and we’ll help facilitate the process—saving you time and simplifying the paperwork.
Can I wait at your facility while my RV is being serviced?
For shorter services, you’re welcome to relax in our customer lounge, where we provide free Wi-Fi, coffee, and comfortable seating. For longer repairs, it may be more convenient to leave your RV with us and return once the work is completed.
Can I bring in my own parts or accessories for installation?
In many cases, yes. However, we do recommend using quality parts sourced through us to ensure proper fit, performance, and warranty coverage. If you have specific parts you’d like installed, just let us know—we’ll confirm compatibility and discuss any applicable labor fees.
How often should I schedule maintenance for my RV?
This depends on usage and the manufacturer’s guidelines. Generally, we recommend a comprehensive check at least once a year, or every 10,000 miles—whichever comes first. If you use your RV frequently or travel in extreme conditions, more frequent maintenance may be necessary.
Do you offer roof inspections or leak tests?
Absolutely. We conduct thorough roof inspections, resealing, and leak detection services. Regular checks help prevent costly water damage, and we recommend an inspection at least once a year.
Can I schedule routine maintenance in advance of a big trip?
Yes! Booking preventive maintenance a few weeks before a long journey is a great idea. It gives us time to address any issues and ensures your RV is road-ready when you need it.
Do you sell RV parts and accessories on-site?
We maintain a selection of commonly used parts and accessories. If we don’t have what you need in stock, we can order it promptly. Our technicians can also advise you on the best products for your RV’s make and model.
Are you able to install upgrades like solar panels, backup cameras, or Wi-Fi boosters?
Yes, we offer a variety of upgrade services. Our team can install and configure solar panels, camera systems, entertainment upgrades, and connectivity enhancements to help you enjoy a more comfortable and modern RV experience.